Contents
- 1. Introduction
- 2. Definitions
- 3. Data Controller
- 4. Data We Collect
- 5. How We Collect Data
- 6. Legal Basis for Processing
- 7. How We Use Your Data
- 8. Data Sharing & Disclosure
- 9. Cookies & Tracking
- 10. Data Retention
- 11. International Transfers
- 12. Your Rights
- 13. Children's Privacy
- 14. Payment Data
- 15. Security Measures
- 16. Third-Party Links
- 17. Policy Amendments
- 18. Contact Us
1Introduction
bev999 ("we", "us", "our") operates the website at bev999.cam (the "Platform"). This Privacy Policy describes how we collect, use, store, disclose and protect personal data submitted by users of the Platform, including registered account holders and unregistered visitors.
bev999 is an independent English-language online betting and live casino information platform. It is not a gambling operator. It does not directly accept wagers or hold player funds. The Platform provides informational content on cricket betting markets, PSL and ICC tournament odds, live casino games, slots, sports betting guides and responsible gambling resources for users primarily located in Pakistan.
This Privacy Policy applies to all users of the bev999 Platform, including users accessing the site from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and all other locations. By accessing or using the Platform, you confirm that you have read, understood and agree to the data practices described in this Policy.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference. Where these documents conflict, the more specific provision shall take precedence.
2Definitions
Throughout this Privacy Policy, the following terms carry the meanings defined below:
- "Personal Data" means any information relating to an identified or identifiable natural person — including name, email address, device identifiers, IP address and behavioural data.
- "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, alteration, erasure or transfer.
- "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this context, bev999.
- "Data Processor" means any third party that processes Personal Data on behalf of the Data Controller under a data-processing agreement.
- "User" / "you" means any individual who accesses or uses the Platform, whether registered or unregistered.
- "Cookies" means small text files placed on your device by the Platform to store user preferences, session data and analytical information.
- "KYC" means Know Your Customer — the identity and age verification process required before transactional activity may proceed.
- "Consent" means a freely given, specific, informed and unambiguous indication of agreement to the processing of your Personal Data for a stated purpose.
3Data Controller
For the purposes of this Privacy Policy, bev999 acts as the Data Controller for Personal Data collected through the Platform. Our contact details for data protection enquiries are:
4Data We Collect
bev999 collects Personal Data in several categories depending on how you interact with the Platform. The following table summarises the types of data collected and their purpose:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Account registration, KYC verification, age confirmation |
| Contact Data | Email address, mobile number, city of residence | Account communications, support queries, security alerts |
| Technical Data | IP address, browser type, device type, operating system, session timestamps | Platform security, fraud detection, analytics, performance optimisation |
| Usage Data | Pages visited, click paths, time on page, search queries | Content improvement, user experience optimisation, analytics |
| Financial Data | Transaction references, payment method type, deposit/withdrawal amounts in PKR | Transaction processing, AML compliance, fraud prevention |
| Document Data | CNIC scan, passport copy, selfie/liveness image, proof of address | KYC identity verification, age verification, AML compliance |
| Communication Data | Support ticket content, live chat transcripts, email correspondence | Customer support, dispute resolution, quality improvement |
| Marketing Preferences | Opt-in/opt-out status, communication channel preferences | Sending relevant communications only with your explicit consent |
Note on Sensitive Data: bev999 does not intentionally collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health data or political opinions. If you voluntarily disclose such information in a support interaction, it will be used only to resolve your specific query and will not be used for profiling or marketing purposes.
5How We Collect Your Data
bev999 collects Personal Data through the following channels and mechanisms:
5.1 Direct Submission
Data provided directly by you when you register an account, complete identity verification, contact support, respond to surveys or interact with any form or input field on the Platform.
5.2 Automated Technical Collection
Technical and usage data is collected automatically as you interact with the Platform, including via cookies, server logs, web beacons and similar tracking technologies. This data is collected on all page visits, whether or not you are logged in to an account.
5.3 Third-Party Sources
In limited circumstances, we may receive data about you from trusted third-party sources, including:
- Identity verification providers engaged for KYC purposes;
- Analytics service providers who aggregate anonymised usage statistics;
- Fraud prevention and AML screening services;
- Technical infrastructure providers who host or support Platform operations.
We ensure that all third-party data sources are subject to appropriate data-sharing agreements and that data received from such sources is processed in accordance with this Privacy Policy.
6Legal Basis for Processing
bev999 processes your Personal Data only where a valid legal basis exists. The primary legal bases we rely upon are:
- Contract Performance: Processing necessary to fulfil the terms of the agreement between you and bev999, including account management and customer support.
- Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including AML, KYC and data retention requirements.
- Legitimate Interests: Processing carried out for our legitimate business interests — such as fraud prevention, Platform security and service improvement — where these interests do not override your fundamental rights.
- Consent: Processing based on your explicit, freely given consent — primarily for marketing communications and optional analytics tracking. You may withdraw consent at any time without affecting the lawfulness of prior processing.
7How We Use Your Personal Data
bev999 uses your Personal Data for the following clearly defined purposes:
- Creating and managing your registered account on the Platform;
- Processing and verifying identity documents submitted for KYC compliance;
- Responding to support queries and resolving disputes;
- Monitoring transactions for AML, fraud prevention and security purposes;
- Analysing aggregated usage patterns to improve Platform performance and content quality;
- Sending transactional communications relevant to your account (e.g., verification confirmations, security alerts);
- Sending marketing communications where you have provided explicit consent;
- Complying with applicable legal and regulatory obligations;
- Enforcing the Terms & Conditions and other policies of the Platform.
We do not use automated decision-making or profiling in any manner that produces legal or similarly significant effects on users without providing appropriate safeguards and the opportunity for human review.
8Data Sharing & Disclosure
bev999 does not sell, rent or trade your Personal Data to third parties. We may share Personal Data in the following limited circumstances:
8.1 Service Providers (Data Processors)
We engage carefully selected third-party service providers to perform functions on our behalf, including cloud hosting, analytics, identity verification, fraud screening and email delivery. These providers access Personal Data only to the extent necessary to perform their contracted services and are bound by data-processing agreements that prohibit use of your data for any other purpose.
8.2 Legal and Regulatory Disclosure
We may disclose Personal Data to law enforcement agencies, regulatory authorities or courts where required to do so by applicable law, legal process or a binding regulatory order. We will notify you of such a disclosure where legally permitted to do so.
8.3 Business Transfers
In the event of a merger, acquisition, restructuring or sale of assets involving bev999, Personal Data may be transferred as part of that transaction. We will provide reasonable prior notice of any such transfer and your data will remain subject to this Privacy Policy or a policy offering equivalent protections.
8.4 With Your Consent
We may share Personal Data with third parties where you have provided specific, informed consent for such sharing. You may withdraw this consent at any time.
Payment Provider References: bev999 references payment methods familiar to Pakistani users — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — as contextual examples only. bev999 does not share user data with these payment providers, nor do these providers have any affiliation with bev999. Financial transaction data, where applicable, is processed by the operator's payment processing systems, not by bev999 directly.
9Cookies & Tracking Technologies
bev999 uses cookies and similar tracking technologies to operate and improve the Platform. The following cookie categories are used:
- Strictly Necessary Cookies: Essential to the functioning of the Platform, including session management and security. These cannot be disabled without significantly impairing your experience.
- Performance & Analytics Cookies: Used to collect anonymised data on how users interact with the Platform — which pages are visited, how long sessions last and which features are used most frequently. This data is used solely to improve Platform design and content.
- Functional Cookies: Store your preferences, such as language settings and display preferences, to provide a more personalised experience across sessions.
- Marketing Cookies: Used only where you have explicitly opted in to receive personalised communications or have consented to interest-based advertising. You may opt out at any time through account settings.
You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may limit the functionality of the Platform. Most modern browsers — including those commonly used on Android and iOS devices across Pakistan — allow you to review and delete cookies from the browser privacy settings menu.
10Data Retention
bev999 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with applicable legal and regulatory obligations. The following general retention principles apply:
- Active account data is retained for the duration of the account relationship plus any legally required retention period thereafter;
- KYC and identity documents are retained for a minimum of five years following the end of the account relationship, in accordance with AML regulatory standards;
- Transaction records are retained for a minimum of five years to comply with financial record-keeping requirements;
- Support and communication records are retained for a minimum of two years from the date of the relevant interaction;
- Marketing consent records are retained for as long as you remain opted in, plus a period sufficient to demonstrate the lawfulness of prior processing;
- Technical and usage data collected via cookies and server logs is generally retained in anonymised or aggregated form following a rolling 13-month period.
Following the expiry of the applicable retention period, Personal Data will be securely deleted or anonymised so that it can no longer be attributed to any identifiable individual.
11International Data Transfers
bev999 may process or store your Personal Data in countries other than Pakistan, including countries where the data protection laws may differ from those applicable in Pakistan. Where Personal Data is transferred internationally, we apply appropriate safeguards to ensure your data receives a standard of protection equivalent to that described in this Privacy Policy.
Applicable safeguards may include standard contractual clauses, data processing agreements with service providers, and technical and organisational security measures. By using the Platform, you acknowledge that your data may be transferred to and processed in jurisdictions outside Pakistan.
12Your Data Protection Rights
You have the following rights in relation to your Personal Data held by bev999. To exercise any of these rights, submit a written request to [email protected]. We will respond within 30 days, or within such shorter period as required by applicable law.
Right of Access
Request a copy of the Personal Data we hold about you and information on how it is used.
Right to Rectification
Request correction of any inaccurate or incomplete Personal Data we hold about you.
Right to Erasure
Request deletion of your Personal Data where it is no longer necessary or where consent is withdrawn, subject to legal retention obligations.
Right to Restrict Processing
Request that we restrict the processing of your data in certain circumstances, such as where accuracy is disputed.
Right to Data Portability
Request a structured, machine-readable copy of your Personal Data where processing is based on consent or contract.
Right to Object
Object to processing based on legitimate interests, including profiling for direct marketing, at any time with immediate effect.
Right to Withdraw Consent
Withdraw any previously given consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Right to Complain
Lodge a complaint with the relevant supervisory authority in your jurisdiction if you believe your data rights have been violated.
Identity Verification for Rights Requests: To protect your privacy, we may need to verify your identity before processing a data rights request. You may be asked to provide a copy of your CNIC or equivalent identity document. We will not use this verification data for any purpose other than confirming your identity in connection with the request.
13Children's Privacy
The bev999 Platform is intended exclusively for adults aged 18 years or older — or the higher minimum age required by the applicable operator or license jurisdiction. We do not knowingly collect, process or retain Personal Data from individuals under the age of 18.
If you are a parent or guardian and believe that a person under 18 has submitted Personal Data to bev999 without your consent, please contact us immediately at [email protected]. Upon verification of the report, we will take prompt steps to delete the relevant data from our systems.
We implement age verification controls at the account registration stage to help prevent minors from accessing age-restricted content. However, we remind parents and guardians that technical controls alone cannot fully substitute for appropriate parental supervision of online activity.
14Payment Data & Financial Information
Where the Platform facilitates or references financial transactions — including deposits and withdrawals using payment methods familiar to Pakistani users such as Easypaisa, JazzCash, Raast and bank transfer via institutions such as HBL, UBL, Meezan Bank and Bank Alfalah — the following principles apply:
- Actual financial transaction data (card numbers, wallet credentials, bank account details) is processed by the operator's payment processing infrastructure — bev999 does not directly store full payment card or bank account details;
- Transaction reference numbers and amounts in PKR may be retained in our records for AML compliance and fraud prevention purposes;
- None of the payment providers listed above are affiliated with, endorse or support gambling services through bev999;
- Cryptocurrency transactions (BTC, USDT) are processed on the relevant blockchain network and are subject to the immutable characteristics of distributed ledger technology — once broadcast, cryptocurrency transactions cannot be reversed by bev999.
15Security Measures
bev999 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:
- HTTPS encryption for all data transmitted between your device and the Platform;
- Encrypted storage of sensitive data at rest, including identity documents submitted for KYC;
- Role-based access controls limiting employee access to Personal Data on a strict need-to-know basis;
- Regular security assessments and vulnerability testing of Platform infrastructure;
- Incident response procedures to detect, contain and notify affected users of data breaches in a timely manner.
While we take all reasonable precautions to protect your data, no internet transmission or electronic storage system is completely secure. You are also responsible for safeguarding your own account credentials. Never share your password or verification codes with third parties, and notify us immediately at [email protected] if you suspect any unauthorised access to your account.
16Third-Party Platform Links
The bev999 Platform may contain references to or information about third-party gambling operators and platforms. This Privacy Policy applies solely to data collected directly by bev999. It does not govern the data practices of any third-party operator, payment provider or external website that may be accessible through links or references on our Platform.
When you navigate away from bev999 and access a third-party platform, that platform's own privacy policy and terms of use will apply to your interaction with them. We strongly encourage you to review the privacy practices of any third-party platform before submitting personal or financial information.
17Amendments to This Privacy Policy
bev999 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, our data processing practices or the features of the Platform. When material changes are made, we will:
- Update the "Last Updated" date at the top of this page;
- Where practicable, notify registered users via email or a prominent Platform notice;
- Maintain an accessible version of this Policy at bev999.cam/privacy-policy at all times.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to any amendment, you should cease using the Platform and request account closure.
We recommend reviewing this Privacy Policy periodically, particularly before submitting sensitive documents or initiating financial transactions on the Platform. The current version will always be accessible at the URL above.
18Contact Us — Data Protection Enquiries
For all privacy-related enquiries, data rights requests, concerns about this Privacy Policy or questions about how your Personal Data is handled, please contact the bev999 data support team:
For general platform enquiries, please also refer to our FAQ page. For information on gambling-related terms and conditions, see our Terms & Conditions.